Our Freemium Plan is perfect for getting started and exploring the platform. With this plan, you get:

• Free access to Revision Notes and Competency Evaluator
• Access to introductory chapters of Interactive Videos
• Free Tutor Credits to try features like Academic Support, Testpapers, and Get One Answer a Day

The key differences between the Freemium, Premium, and Custom plans are:

Freemium: Get access to introductory chapters for Learning Resources and free Tutor Credits to access multiple features.
Premium: Enjoy full access to all Learning Resources and free Tutor Credits to access multiple features.
Custom: Get tailored plans with full access to all Learning Resources and free Tutor Credits at individual pricing.

Currently, we offer two payment options for purchasing plans: Stripe and PayPal. Enter your card details, select the amount, and complete your purchase.

To view your billing information, follow these steps:

• Click on the “My Profile” icon on the top right corner of the page
• Click on “Payment History” to view your billing information.

Your payment might fail due to technical issues. Please immediately reach out to our support team via email at support@homeschool.asia for assistance.

No, your progress and data will remain intact when you change your subscription. As long as your account is active, all your progress will be preserved.

Reach out to our support team via email at support@homeschool.asia to request a new subject. We will review your request and get in touch with you.

You can send your assignments for evaluation to our Subject Experts using the following steps:

• Click on “Get Support” in the ‘’Academic Support’’ section on the homepage
• Click on “Get Academic Support” button
• Fill in all the required details
• Upload your assignment file or you can copy paste the assignment in the dialogue box below
• Click on ‘’Send’’.

NOTE: Check the guidelines before sending your assignment.

Your Assignment Support ticket will be generated and the Subject Expert will let you know about the further process.

Yes, Academic Support is available for all subjects that we offer.

Our Subject Experts are dedicated to evaluating your assignment as quickly as possible. However, response times may vary depending on the number of questions and the volume of requests.

The maximum file size for attachments is 100 MB when requesting Academic Support.

To track your ongoing Academic Support, go to the Academic Support section on the homepage. The ‘Ongoing’ card will display the status and details of all ongoing support requests.

You can generate Testpaper by following these steps:

• Click on the “Testpaper” from the top navigation bar
• Select “Testpaper” tab
• Click on “Generate Testpaper”
• Select the type of Testpaper (Objective Testpaper or Subjective Testpaper)
• Fill in the required details such as Testpaper title and description, type of questions, topics/chapters, number of questions, and difficulty levels
• Click on “Generate Testpaper”
• Click on “Finish Editing”.

Note: Your Tutor Credit (TC) will be charged based on the number of questions.

The generated Testpapers can be accessed through “Testpaper” section from the top navigation bar. Please note that if you delete a Testpaper, you will no longer be able to access it.

If the assignment has been evaluated, you will get the update from the “Answered” card within the Academic Support feature. You will also be notified via Notifications or Email.

You can only raise a dispute once. If you believe you still deserve a refund or another explanation, please contact us at support@homeschool.asia. We’ll carefully review your case and pro if it’s valid.

If you are not satisfied with the evaluation, you can use the dispute option available. Please submit your dispute within 24 hours of receiving the evaluation.

Note: You can only raise a dispute once. If you believe you are still not satisfied or need another explanation, please contact us at support@homeschool.asia.

There are two types of Testpapers:
1. Objective Testpaper: This Testpaper consists of multiple-choice questions with self-generated scores.
2. Subjective Testpaper: This Testpaper consists of subjective questions that require comprehensive answers and explanations.

Refunds are not available once the Academic Support process has started. However, if you raise a dispute after receiving the evaluation, our Subject Expert will review your case and issue a refund if it’s valid.

You can request Academic Support as many times as needed. However, please keep the following in mind:

• You need to send separate requests for different subjects.
• Strictly follow the provided guidelines when submitting your assignment.
• Accept or reject Tutor Credits as required to proceed with Academic Support.
• Response times may vary depending on the number of questions and the volume of requests.

While live tutoring is not available at the moment, you can connect with our Subject Experts through the Academic Support feature. They’ll help clear your doubts by providing grading and feedback on your assignments according to Cambridge standards.

One-on-one sessions with Subject Experts are not available at the moment. However, you can send your assignment to receive grading and feedback from our Subject Experts.

You can generate three types of questions for Subjective Testpaper:

• Open Ended Questions
• Multiple Choice Questions
• Practical Questions

You can only generate Multiple Choice Questions in an Objective Testpaper.

The Testpaper feature lets you generate a minimum of 10 questions and a maximum of 20 at a time.

Yes, you can replace the Testpaper questions before finalising the edits or if the Testpaper is saved as a draft.

Multiple Choice Questions are only available for AS Level chapters/topics, so you won’t be able to generate Testpaper questions for A Level chapters/topics.

Our Competency Evaluator and Testpaper are Assessment tools available for practice and self-evaluation. These tools differ in functionality:

• Testpaper: Our Testpaper feature consists of Subjective and Objective Testpapers, with important questions sourced from the Cambridge syllabus.
• Competency Evaluator: Competency Tests consists of Pre-Test and Post-Test designed to be taken before and after learning a new chapter/topic. These tests are time-based for real-time exam experience.

The Get One Answer a Day feature consists of important questions derived from past papers of Cambridge Curriculum.

Our Interactive Videos are available for all of our IGCSE and AS/A Level subjects.

AS/A Levels:

• Mathematics
• Physics
• Biology
• Chemistry
• Accounting
• Economics

IGCSE:

• Additional Mathematics
• Extended Mathematics
• Physics
• Biology
• Chemistry

Revision Notes are available for all the IGCSE and AS/A Levels subjects we offer.

AS/A Levels:

• Mathematics
• Physics
• Biology
• Chemistry
• Accounting
• Economics

IGCSE:

• Additional Mathematics
• Extended Mathematics
• Physics
• Biology
• Chemistry

No, you don’t need to purchase the Revision Notes separately. All the revision notes are free to access once you sign up to HomeSchool.asia

Please follow the given steps in order to reset/change your password:

• Click on the “Forgot password?” option on the login page
• Enter your correct email address and click on “Send Password Reset Link”
• A password reset link will be sent to your email address (Note: If you’ve not received the email in your inbox, then please check your spam folder as well.)
• Click on the “Reset Password” and it will redirect you to a new page where you can set a new password.

Similarly, in case you are already logged in and want to reset your password, you may follow these steps:

• Go to “My Profile” and select “Password” from the list
• Fill in the “Current Password” and “New Password” fields and click “Change Password”.

If you have forgotten your password, you may reset it with the following steps:

1. Click on “Forgot password?” option on the login page
2. Enter your valid email address and click on “Send Password Reset Link”
3. A password reset link will be sent to your email address
   (Note: If you’ve not received the email in your inbox, then please check your spam folder as well.)
4. Click on “Reset Password”, and you will be redirected to a new page where you can set a new password.

Similarly, in case you are already logged in and want to reset your password, you may follow these steps:

1. Go to “My Profile” and select “Password” from the list
2. Enter your “Current Password” and “New Password” fields and click “Change Password”.

Your account might be locked due to multiple invalid email/password attempts. In such case, we suggest you wait for 10 minutes and try logging in again with the correct email and password.

If the account is still locked, contact our support team at support@homeschool.asia stating a valid reason for activation.

Tutor Credits (TC) are the in-app currency for HomeSchool.asia, enabling access to certain features. You can purchase Tutor Credits using payment options such as Stripe or PayPal.

Use Tutor Credits to unlock features like Testpaper, Get One Answer a Day, and Academic Support.

We currently offer selected CAIE IGCSE and AS/A Level subjects. These subjects have been carefully chosen to support strong academic foundations and align with future university and career pathways.

For AS/A Levels, we currently offer 6 subjects: Mathematics, Physics, Chemistry, Biology, Economics, and Accounting.

For IGCSE, we offer 5 subjects: Additional Maths, Extended Maths, Chemistry, Physics, and Biology.

Tutor Credits cannot be redeemed once bought or used.

In case of any further queries, you can reach out to us via email support@homeschool.asia.