Need Help?

We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

I have forgotten my password. How can I recover them and access my account?

If you have forgotten your password, you may reset it with the following steps:

  1. Click on “Forgot password?” option on the login page
  2. Enter your valid email address and click on “Send Password Reset Link”
  3. A password reset link will be sent to your email address
    (Note: If you’ve not received the email in your inbox, then please check your spam folder as well.)
  4. Click on “Reset Password”, and you will be redirected to a new page where you can set a new password.

Similarly, in case you are already logged in and want to reset your password, you may follow these steps:

  1. Go to “My Profile” and select “Password” from the list
  2. Enter your “Current Password” and “New Password” fields and click “Change Password”.

If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 6 AM to 10:30 PM, 365 days for you. You can access the online chat even without logging in.

Blogs


CAIE A-Level Accounting Syllabus Breakdown: Your Ultimate Guide

Blog 26 December, 2025

CAIE A-Level Accounting Syllabus Breakdown: Your Ultimate Guide

What Is IGCSE? A Complete Guide for International Students

Blog 16 November, 2025

What Is IGCSE? A Complete Guide for International Students

How is Trigonometry used in Real Life? From Google Maps to GTA 6

Blog 30 May, 2025

How is Trigonometry used in Real Life? From Google Maps to GTA 6