No, Academic Support is not free of charge. You will receive a quoted Tutor Credits charge from the Subject Expert based on the assignment you have submitted.

Yes! HomeSchool.asia is free to use for students. You get immediate access to free Revision Notes and Mock Exams upon registration.

By registering for the Learning Hub (Freemium plan), you can also access:

• Revision Notes and Competency Evaluators for all chapters
• Interactive Videos for introductory lessons

Free Tutor Credits to explore features such as:

• Test Papers
• Competency Evaluators
• Get One Answer a Day
• Planbook

Planbook is a free feature and does not require any payment or subscription.

Our Freemium Plan is perfect for getting started and exploring the platform. With this plan, you get:

• Free access to Revision Notes and Competency Evaluator
• Access to introductory chapters of Interactive Videos
• Free Tutor Credits to try features like Academic Support, Testpapers, and Get One Answer a Day

The key differences between the Freemium, Premium, and Custom plans are:

Freemium: Get access to introductory chapters for Learning Resources and free Tutor Credits to access multiple features.
Premium: Enjoy full access to all Learning Resources and free Tutor Credits to access multiple features.
Custom: Get tailored plans with full access to all Learning Resources and free Tutor Credits at individual pricing.

To upgrade to a Premium Plan, please follow these steps:

1. Make sure your email address is verified. You must verify your email before purchasing any packages.
2. Click on the Store icon in the top-right corner of the page.
3. Select the Premium Plan and click on Explore Plan.
4. Choose your Level and Subject.
5. Review the subject details and click Buy Package.
6. Enter your card details and complete the payment process.
7. Once the payment is successful, your Premium resources will be activated automatically.

To upgrade to a ‘Custom Plan’, follow these steps:

• Make sure your email address is verified. You must verify your email before purchasing any packages.
• Click on the “Store” icon in the top right corner of the page
• Click on the “Explore Plan” button on the “Custom Plan” option
• Choose the Level and select the Subjects
• Review the subject details and click on “Buy Package”
• Enter your card details and complete the payment process.

or

You can upgrade an individual subject by following these steps:

• Click on the “My Profile” icon in the top right corner of the page
• Click on “Manage Subscription”
• Choose the subject you want to upgrade and click on “Upgrade”
• Review the subject details and click on “Buy Package”. You can even add more subjects.
• Enter your card details and complete the payment process.

Our AS/A Levels subscriptions are billed annually, and pricing varies based on the selected plan:

Premium Package:

• Subjects Package (3 Subjects): SGD 597 per year
• Full Package (6 Subjects): SGD 1194 per year

Custom Package:

• Per Subject: SGD 199 per year

Note: Payments can be made via Stripe or PayPal.

Our IGCSE subscriptions are billed annually, and pricing varies based on the selected plan:

Premium Package:

• Subjects Package (4 Subjects): SGD 396 per year
• Full Package (5 Subjects): SGD 495 per year

Custom Package:

• Per Subject: SGD 99 per year

Note: Payments can be made via Stripe or PayPal.

Your subscription is billed annually, as it provides access to the entire year’s curriculum.

Yes, you can upgrade your Premium plan for A Levels even if your current account is created for IGCSE. Follow these steps to switch your subject:

• Click on the “Store” icon in the top right corner of the page
• Click on “Explore Plan” button on the “Premium Plan” option
• Switch to A Levels if you currently have IGCSE subjects on your account from the drop-down menu.
• Select the subjects which you want premium access to and click on “Buy Package”
• Enter your card details and complete the payment process.

Currently, we offer two payment options for purchasing plans: Stripe and PayPal. Enter your card details, select the amount, and complete your purchase.

To view your billing information, follow these steps:

• Click on the “My Profile” icon on the top right corner of the page
• Click on “Payment History” to view your billing information.

If you’ve accidentally purchased the wrong subject, please reach out to our support team via email at support@homeschool.asia. We’ll review your request and assist you with the necessary changes.

No, you cannot pause your subscription once started.

No, you cannot cancel as your subscription is billed annually and it covers the curriculum for an entire year.

Your payment might fail due to technical issues. Please immediately reach out to our support team via email at support@homeschool.asia for assistance.

No, your progress and data will remain intact when you change your subscription. As long as your account is active, all your progress will be preserved.

Reach out to our support team via email at support@homeschool.asia to request a new subject. We will review your request and get in touch with you.

After your Subscription, you’ll receive Tutor Credits (TC) as a bonus (Not applicable for Custom Plan).

With these Tutor Credits, you can:

• Get help from our Academic Support team
• Access Get One Answer a Day
• Generate Testpaper Questions

In addition, you’ll have complete access to all our high-quality learning resources across every subject, including:

• All Interactive Videos for every subject
• Downloadable Revision Notes for easy offline study
• Unlimited access to Pre-Tests and Post-Tests to practice and evaluate your understanding.
• Full Analytics and Reports to track your progress

These resources, along with a comprehensive learning guide, are designed to support you throughout your course and help you prepare efficiently and effectively.

To use “Get One Answer a Day”, follow the steps below:

1. Click the “Unlock Answer” button in the “Get One Answer a Day” section on the home page.
2. In the Generate Answer tab, select your subject and chapter from the dropdown list.
3. Select the question of your choice and click “Unlock Answer”.
4. Click “View Answer” to access the answer of your selected question.

Note: Unlocking an answer uses 5 Tutor Credits.

Yes, you can view the unlocked answers from the “Unlocked Answer” tab of the “Get One Answer a Day” feature. You will need Tutor Credits to unlock your answers

The Learning Hub is HomeSchool Asia’s all-in-one learning platform that brings together Interactive Videos, Revision Notes, Test Papers, Competency Tests, and Academic Support in one place.

It is designed to help students study systematically, track their progress, and prepare effectively for IGCSE and AS/A Level examinations.

Yes, the Learning Hub is free to access. To use it, you must first register on HomeSchool.asia.

Follow these simple steps to register:

1. Visit homeschool.asia
2. Click the Register button at the top-right corner of the page
3. Enter your details (Full Name, Email Address, Academic Level, and Country)
4. Check your email and activate your account by clicking “Set a New Password”
5. Create a secure password with at least 8 characters, including one uppercase letter and one number
6. Once your password is set, you’re ready to explore the Learning Hub and start learning.

Yes, you can access all Revision Notes for free after signing up on app.homeschool.asia. However, to download the notes, you need to upgrade to a Premium or Custom plan.

Revision Notes can be viewed online on HSA for free. To download them, you must upgrade to a Premium or Custom plan.

You can send your assignments for evaluation to our Subject Experts using the following steps:

• Click on “Get Support” in the ‘’Academic Support’’ section on the homepage
• Click on “Get Academic Support” button
• Fill in all the required details
• Upload your assignment file or you can copy paste the assignment in the dialogue box below
• Click on ‘’Send’’.

NOTE: Check the guidelines before sending your assignment.

Your Assignment Support ticket will be generated and the Subject Expert will let you know about the further process.

Yes, Academic Support is available for all subjects that we offer.

Our Subject Experts are dedicated to evaluating your assignment as quickly as possible. However, response times may vary depending on the number of questions and the volume of requests.

The maximum file size for attachments is 100 MB when requesting Academic Support.

To track your ongoing Academic Support, go to the Academic Support section on the homepage. The ‘Ongoing’ card will display the status and details of all ongoing support requests.

You can generate Testpaper by following these steps:

• Click on the “Testpaper” from the top navigation bar
• Select “Testpaper” tab
• Click on “Generate Testpaper”
• Select the type of Testpaper (Objective Testpaper or Subjective Testpaper)
• Fill in the required details such as Testpaper title and description, type of questions, topics/chapters, number of questions, and difficulty levels
• Click on “Generate Testpaper”
• Click on “Finish Editing”.

Note: Your Tutor Credit (TC) will be charged based on the number of questions.

After you submit your assignment, you will receive a quoted Tutor Credit charge from the Subject Expert. You can reject the quoted Tutor Credit charge and stop the process.

However, once you accept the charge, the Academic Support process will begin. Please note that this process cannot be stopped until the evaluation is completed.

The generated Testpapers can be accessed through “Testpaper” section from the top navigation bar. Please note that if you delete a Testpaper, you will no longer be able to access it.

If the assignment has been evaluated, you will get the update from the “Answered” card within the Academic Support feature. You will also be notified via Notifications or Email.

No, you cannot edit the generated Testpaper once you finish editing. However, you can make edits while it is still saved as a draft.

If you are not satisfied with the evaluation, you can use the dispute option available. Please submit your dispute within 24 hours of receiving the evaluation.

Note: You can only raise a dispute once. If you believe you are still not satisfied or need another explanation, please contact us at support@homeschool.asia.

There are two types of Testpapers:
1. Objective Testpaper: This Testpaper consists of multiple-choice questions with self-generated scores.
2. Subjective Testpaper: This Testpaper consists of subjective questions that require comprehensive answers and explanations.

Your previous evaluations will remain visible in the “History” section until your subscription expires.

Refunds are not available once the Academic Support process has started. However, if you raise a dispute after receiving the evaluation, our Subject Expert will review your case and issue a refund if it’s valid.

You can request Academic Support as many times as needed. However, please keep the following in mind:

• You need to send separate requests for different subjects.
• Strictly follow the provided guidelines when submitting your assignment.
• Accept or reject Tutor Credits as required to proceed with Academic Support.
• Response times may vary depending on the number of questions and the volume of requests.

While live tutoring is not available at the moment, you can connect with our Subject Experts through the Academic Support feature. They’ll help clear your doubts by providing grading and feedback on your assignments according to Cambridge standards.

One-on-one sessions with Subject Experts are not available at the moment. However, you can send your assignment to receive grading and feedback from our Subject Experts.

You can generate three types of questions for Subjective Testpaper:

• Open Ended Questions
• Multiple Choice Questions
• Practical Questions

You can only generate Multiple Choice Questions in an Objective Testpaper.

The Testpaper feature lets you generate a minimum of 10 questions and a maximum of 20 at a time.

Yes, you can replace the Testpaper questions before finalising the edits or if the Testpaper is saved as a draft.

Multiple Choice Questions are only available for AS Level chapters/topics, so you won’t be able to generate Testpaper questions for A Level chapters/topics.

Our Competency Evaluator and Testpaper are Assessment tools available for practice and self-evaluation. These tools differ in functionality:

• Testpaper: Our Testpaper feature consists of Subjective and Objective Testpapers, with important questions sourced from the Cambridge syllabus.
• Competency Evaluator: Competency Tests consists of Pre-Test and Post-Test designed to be taken before and after learning a new chapter/topic. These tests are time-based for real-time exam experience.

Competency Evaluator is a free feature. You can choose any topic and take a Pre-Test or a Post-Test. A Diagnostic Report is generated once you complete the test

To switch between the subjects of Competency Evaluator, follow the steps below:

1. Click the “Test yourself” button in the “Competency Evaluator” section on the Home page
2. Select a subject from the dropdown list or search chapter/ topic name and switch accordingly.

Diagnostic reports are generated immediately after you complete a Competency Test (either a Pre-Test or Post-Test).

All diagnostic reports are automatically saved and can be accessed by navigating to:

Test Papers → Competency Evaluator → Pre/Post Test → View Grading

If you have attempted multiple competency tests for the same topic, all reports for that chapter topic will be available under View Grading, allowing you to review and compare your performance over time.

The Get One Answer a Day feature consists of important questions derived from past papers of Cambridge Curriculum.

To switch between the subjects and chapters of “Get One Answer a Day“, follow the steps below:

1. Click the “Unlock Answer” button in the “Get One Answer a Day” section on the home page
2. Select a subject and chapter from the dropdown list and switch accordingly.

Our Interactive Videos are available for all of our IGCSE and AS/A Level subjects.

AS/A Levels:

• Mathematics
• Physics
• Biology
• Chemistry
• Accounting
• Economics

IGCSE:

• Additional Mathematics
• Extended Mathematics
• Physics
• Biology
• Chemistry

Revision Notes are available for all the IGCSE and AS/A Levels subjects we offer.

AS/A Levels:

• Mathematics
• Physics
• Biology
• Chemistry
• Accounting
• Economics

IGCSE:

• Additional Mathematics
• Extended Mathematics
• Physics
• Biology
• Chemistry

Yes, our Revision Notes cover all chapters of the Cambridge IGCSE and AS/A Level curriculum.

Designed by subject experts, these notes are summarised from our Interactive Videos, ensuring consistency and alignment with the taught concepts.

To switch between the subjects of Interactive Video, follow the steps below:

• Click on the “Learning Resources” from the top navigation bar
• On the “Interactive Videos” tab, you will get all the Interactive Videos for the subscribed subjects
• Select the subject you want to learn.

To switch subjects again, use the drop-down list on the left side within the “Interactive Videos” tab.

Our Interactive Videos cover all chapters in the Cambridge IGCSE and AS/A Levels curriculum. As a Freemium user, you’ll have access to introductory chapters of your chosen subjects. To unlock full access to all Interactive Videos, upgrade to a Premium or Custom plan.

To switch between the subjects and chapters of ‘Revision Notes’, follow the steps below:

• Click on the “Learning Resources” from the top navigation bar
• On the “Interactive Videos” tab, you will get all the Interactive Videos for the subscribed subjects
• Select the subject you want to learn
• Scroll down to select the “Chapter List” on the left side
• Select an Interactive Video topic where you may find a “Revision Notes” button on the right side as you scroll through
• Inside the “Revision Notes” section, you will find a dropdown list of subjects and chapters if you wish to switch
• Select the subject and chapter you want to learn from the list.

Currently, the option to stream videos offline is not available. We recommend accessing the videos with an active internet connection to enjoy uninterrupted learning.

Revision Notes can be viewed online for free. To download them, you will need to upgrade to a Premium plan.

If you are a Premium user, you can download the Revision Notes anytime. Follow the steps below:

1. Click on the “Learning Resources” button (from the navigation bar at the top)
2. You will see all the subjects you have subscribed to under the Interactive Videos tab
3. Select the subject
4. Scroll down to see the “Chapter List” on the left side. Here, you can find all the available chapters of the particular subject
5. Select the chapter
6. Select an Interactive Video topic where you may find a “Revision Notes” button on the right side as you scroll through
7. Select the subject and click on “Download Revision Notes” to download the Revision Notes.

The videos can’t be downloaded but additional resources regarding the subject can be downloaded like Revision Notes, Teaching Guides, and Learning Guides can be downloaded.

Yes, the video lessons will automatically resume where you left off if you restart or refresh the platform.

Yes, our Interactive Videos are exam-focused. These video lessons are designed with conversational teaching methods that help students easily grasp the topics. You can also attempt the end-of-lesson quizzes to ensure that you have a thorough understanding of the topic.

No, you don’t need to purchase the Revision Notes separately. All the revision notes are free to access once you sign up to HomeSchool.asia

You can attempt the end-of-lesson quiz multiple times to improve your understanding of the subject. After each attempt, a Mastery Level and Diagnostic Report will be generated, allowing you to track your progress.

We highly recommend that students attempt the end-of-lesson quiz, as it provides a comprehensive Mastery and Diagnostic Report. However, you can also watch the video and take the quiz later to get the complete report of your progress.

Yes, you can rewatch the whole video or just skip the video through the time bar and directly attempt the end-of-lesson quiz only.

To view your end-of-lesson quiz report, please follow these steps:

• Click on the “Learning Resources” from the top navigation bar
• Go to the “Interactive Videos” tab and select the subject you want to access the report
• Click on the “Reports” tab
• Choose a chapter/topic from the list and access the report.

Instead of providing insights to your questions and answers, we offer Diagnostic reports. These reports highlight your areas of improvement and topics you need more focus on, offering more meaningful feedbacks to guide your progress.

Please follow the given steps in order to reset/change your password:

• Click on the “Forgot password?” option on the login page
• Enter your correct email address and click on “Send Password Reset Link”
• A password reset link will be sent to your email address (Note: If you’ve not received the email in your inbox, then please check your spam folder as well.)
• Click on the “Reset Password” and it will redirect you to a new page where you can set a new password.

Similarly, in case you are already logged in and want to reset your password, you may follow these steps:

• Go to “My Profile” and select “Password” from the list
• Fill in the “Current Password” and “New Password” fields and click “Change Password”.

In case the Diagnostic Report appears blank after attempting the end-of-lesson quiz, try the following ways:

1. Refresh the page and click on “View” of the recent reports.
2. If it is still the same, re-login to the platform and see if it works.
3. If the problem persists, try clearing the browser’s cache memory.

If the mentioned solutions still don’t work, contact our Chat Support team via the Live Chat in the bottom right corner or send us an email at support@homeschool.asia.

If you have forgotten your password, you may reset it with the following steps:

1. Click on “Forgot password?” option on the login page
2. Enter your valid email address and click on “Send Password Reset Link”
3. A password reset link will be sent to your email address
   (Note: If you’ve not received the email in your inbox, then please check your spam folder as well.)
4. Click on “Reset Password”, and you will be redirected to a new page where you can set a new password.

Similarly, in case you are already logged in and want to reset your password, you may follow these steps:

1. Go to “My Profile” and select “Password” from the list
2. Enter your “Current Password” and “New Password” fields and click “Change Password”.

No, you cannot share your account with others. Doing so will prevent you from tracking your study progress, which means you will not be able to take full advantage of the platform. However, you can login your account using multiple devices.

Your account might be locked due to multiple invalid email/password attempts. In such case, we suggest you wait for 10 minutes and try logging in again with the correct email and password.

If the account is still locked, contact our support team at support@homeschool.asia stating a valid reason for activation.

The account gets locked due to multiple invalid email/password attempts by the user. To unlock the account, please follow these steps:

• Wait within 10 minutes and then enter the correct email/password to log in, or use the “Forgot your Password” option from the login page to reset your password
• If the account is still locked, contact our support team at support@homeschool.asia.

Tutor Credits (TC) are the in-app currency for HomeSchool.asia, enabling access to certain features. You can purchase Tutor Credits using payment options such as Stripe or PayPal.

Use Tutor Credits to unlock features like Testpaper, Get One Answer a Day, and Academic Support.

HomeSchool.asia is your all-in-one learning platform for IGCSE and A Levels. We combine teacher-made revision resources with high-quality learning materials like Interactive Videos, Topical Past Paper Questions (Testpapers), Competency Evaluator and more, with dedicated tutor support, providing everything you need to excel in your exams.

You can buy more Tutor Credits using the following steps:

1. Log in to your account and click your profile icon in the top right corner
2. Go to “My Profile” > “Credits” > “Buy Tutor Credits”
3. Enter the number of Tutor Credits you want to add
4. Select the payment method and click on “Continue”
5. Enter your card details and click on “Confirm Payment”.
   

We currently offer selected CAIE IGCSE and AS/A Level subjects. These subjects have been carefully chosen to support strong academic foundations and align with future university and career pathways.

For AS/A Levels, we currently offer 6 subjects: Mathematics, Physics, Chemistry, Biology, Economics, and Accounting.

For IGCSE, we offer 5 subjects: Additional Maths, Extended Maths, Chemistry, Physics, and Biology.

Tutor Credits cannot be redeemed once bought or used.

In case of any further queries, you can reach out to us via email support@homeschool.asia.

Once Tutor Credits are purchased or a plan is upgraded, refunds are not available.

If you need help using your credits or have any questions, our support team is happy to assist at support@homeschool.asia.

HomeSchool Asia offers a wide range of free learning resources, including Introductory Videos, Revision Notes, and the Competency Evaluator, available across all AS/A Level and IGCSE subjects.

Registration is quick and takes less than 2 minutes.
Visit homeschool.asia or app.homeschool.asia, our core Learning Hub, and register by following these simple steps:

1. Enter your details (Full Name, Email Address, Country, Level and set your password).
2. You will be redirected to app.homeshool.asia, after successful verification.
3. After successful verification, you’ll be redirected to app.homeschool.asia.
4. You’re all set to explore the platform and start learning.
   Happy Learning!